Frequently asked questions, or Fashionably Acceptable Queries, whichever!

Client FAQs

Consigners FAQs

  • STEP ONE: Send us images of the items you wish to sell via email or WhatsApp. Our team will select the items we think fit the GarageLuxe standards for consignment.
  • STEP TWO: Next you’ll have to send the selected items to our offices for authentication and pricing.
  • STEP THREE: Last step is to sign the GarageLuxe consignment agreement with the agreed prices.
  • STEP FOUR: Once the item gets sold, you will receive payment as per the agreement. Voila! You’re done.
GarageLuxe consigns clothes, shoes, bags, accessories, jewelry and watches from luxury designer brands like Chanel, Hermes, Louis Vuitton, Celine, Balenciaga, Stella McCartney, Balmain, Dior, Gucci, Cartier, Rolex and others. Check our brand list to discover the types of brands we have! We carefully select all the items we consign, making sure that they are still trendy, hygienic, and in good condition. We return all items that are not authentic or do not fit our selection criteria.
We are super proud of our authentication process, as it is extremely thorough and precise. Each item is checked by our in-house specialists and an outsourced expert if needed. Any item that we find to be unauthentic will be returned to the owner. Should one item slip through our vigorous authentication process and gets sold, the owner has to refund the full amount he/she received from GarageLuxe as part of the consignment agreement.
The wait is short and sweet! We take up to 2 to 3 working days to price your item(s).
There is no exact answer to this question. The time for an item to be sold depends on a variety of factors, including the item’s condition, price, style, and brand. You can rest assured that we are working hard to ensure that your item(s) are sold in the shortest time possible. It is important to note that items with competitive prices tend to sell faster.  
GarageLuxe charges a commission ranging from 20% to 40% from the selling price. As the price of the item increases, our commission percentage decreases.
You can email us or send us a message with the amount you´d like to deduct from your price and we will update it on our system.
By the end of the consignment period, we can renew the contract for any unsold item(s) for an additional period of 3 months. If you do not wish to renew, we will prepare the item(s) for you to pick up from our warehouse. 
If you wish to withdraw any unsold item before the termination of the consignment period, a penalty of 5% of the agreed consignment value will be charged.
You will receive your payment two weeks after the item has been sold. Some items are sold on an installment basis, where the full amount is settled within 2 months. In those cases, the items stay at Garageluxe offices till the full amount is paid. You will receive your payment at the end of the installment period.
You will be paid either by Bank Transfer, Western Union or Cheque. You can get paid in cash if you reside in Lebanon.  
GarageLuxe has partnered with Aramex & DHL, two of the leading global logistics providers, to ensure that all items are handled and delivered safely.  
For consignment related questions you can call us or send us a message on WhatsApp on +961 81 043 322. You can also reach out via email on consign@garageluxe.com